Q: How do I make a reservation with the provided link?

To book your stay for 4 nights: 1) Access the following link or click the "Book" button below: https://www3.palaceresorts.com/NET/Formularios/Nd/Groups_nd.aspx?gc=256108G112891&sb=BODAS&ag=256108G112891 2) Enter the following login: Username: Bernadette Password: Nirav 3) Select your country of residence. 4) Input the number of guests staying in the room. If 2 people are staying in the room select "Superior Deluxe Garden View - King Size Bed." If you wish to add an additional adult or child to the room, use the drop down to change the room type to "Superior Deluxe Garden View." Please note that the max occupancy per room is 4 individuals, regardless of age. **If you plan on staying MORE THAN 4 NIGHTS, please contact our Moon Palace Representative Jessica Rivero at jrivero@palaceresorts.com**

Question 1

Am I required to stay at the Moon Palace Resort?

Accepted Answer

Yes.

For the duration of the wedding events, the resort does require all guests in attendance to be a guest at the resort in order to ensure the safety and comfort of all guests. This also ensures all guests are able to enjoy the all-inclusive amenities without restraint. We have worked hard to secure the lowest rate possible for our guests, and obtained exclusive rates saving our guests over $600 than the normal public rate.

Additionally, we ask that even if you have your own membership with Palace Resorts to still book through our provided link to ensure you secure the best rate and are accommodated as our wedding guest.

However, we understand if guests are unable to attend our Cancun celebration and invite you all to celebrate with us in Southern California on May 25, 2024!

Question 2

How long can I stay at the resort?

Accepted Answer

Our room block requires guests to stay a minimum of 4 nights which is the perfect amount of nights for guests to enjoy the many wedding events we have planned and still account for travel time.

Although we have specifically reserved the room block from May 26-May 30, 2024, guests are more than welcome to stay longer to enjoy all the amenities Moon Palace has to offer!

IF YOU PLAN TO STAY LONGER THAN 4 NIGHTS please visit the "Travel and Stay" page and follow the instructions to get deals extended for those additional nights. It is vital that you contact our Moon Palace Representative if you plan on extending your VACATION!!!!! We definitely are :)

Question 3

How do I make a reservation with the provided link?

Accepted Answer

To book your stay for 4 nights: 
​
1) Access the following link or click the "Book" button below: https://www3.palaceresorts.com/NET/Formularios/Nd/Groups_nd.aspx?gc=256108G112891&sb=BODAS&ag=256108G112891

2) Enter the following login:
Username: Bernadette
Password: Nirav

3) Select your country of residence.

4) Input the number of guests staying in the room. 
If 2 people are staying in the room select "Superior Deluxe Garden View - King Size Bed."
If you wish to add an additional adult or child to the room, use the drop down to change the room type to "Superior Deluxe Garden View."

Please note that the max occupancy per room is 4 individuals, regardless of age.

​
**If you plan on staying MORE THAN 4 NIGHTS, please contact our Moon Palace Representative Jessica Rivero at jrivero@palaceresorts.com**

Question 4

Am I invited to both Cancun and the Southern California Wedding?

Accepted Answer

Please refer to your Save the Dates and Invitations to determine which events you are invited to.

We have limited seating in our venues, so please do not take it personally if you were not invited to one of the venues. Regardless, we will find a way to celebrate with you at one of our many wedding events!!!

Question 5

What should I wear to each event?

Accepted Answer

Please refer to the additional details page in your invitation or the "schedule" page on the website.

Both cultures are being celebrated during our string of events. Please wear whatever outfit you are most comfortable in. If you'd like to partake different outfits and would like some recommendations about where to buy the right attire, please don't hesitate to contact us via text or email! We'd be happy to help you look amazing!

Question 6

What's included at the resort?

Accepted Answer

EVERYTHING!

There is unlimited food, drinks (alcoholic and non-alcoholic), desserts, and fun! Moon Palace's pool is amazing, their service is outstanding, and there is always something to do. The best part is, after you've paid for the flight and stay, you should not have to take out your wallet ever again!

Check out the website to learn more: https://www.moonpalacecancun.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing&gclid=CjwKCAjw7c2pBhAZEiwA88pOF5PXkWyHlyKL3b1o5l_XCr1t_3u5OgT50hHYNiUSrrktJRiONYTuAxoCKqsQAvD_BwE&gclsrc=aw.ds

Question 7

What if I have more questions?

Accepted Answer

If we haven't addressed your questions, please contact us at the email below!

Q&A